Scheduling and Dispatching for Rural Transit Systems (w/ CD Accompaniment)

National Rural Transit Assistance Program (RTAP)

2009

Schedulers and dispatchers play a vital role in rural transportation: interacting with customers, drivers, and co-workers, and reflecting the company values to the public. This training package identifies the core competencies needed to be a successful rural transit system scheduler or dispatcher, and provides practical knowledge and skills to enhance job performance.