Driver Training - Passenger Relations

Center for Transportation Education & Development; 1995

Call Number: TL152.DT-Pub 1995

Passenger relations are the most import part of your job. Passengers pay your salary, they also pay for and expect, demand-responsible transit operators to provide save efficient, and comfortable transportation from one area to another. Your job is not only to drive the vehicle, but you must also make every effort to make the passenger feel welcome, collect their fare, answer their questions, make sure their ride is comfortable and safe, and attempt to handle any and all passenger problems as they occur.

Special Transportation Services Driver Training Manual and Resource Guide

Washington DOT; Federal Transit Administration; 1992

Call Number: TL152.DT-Pub 1992

This manual was prepared for mini-bus and van drivers. It contains policies and procedures designed to assist the driver in providing safe, courteous, and efficient service to our passengers. This manual does not contain all the information that you will need to know. It does, however, provide the foundation for you to build upon with training, experience, and practice.

Mr.-Bus: Drivers Manual

Michigan Department of Transportation; 1992

Call Number: TL152.DT-Pub 1992

The purpose of this manual is to provide you with up-to-date training of all the phases involved with driving, and/or dispatching small buses. It will assist in preparing you for the tests you much take to obtain the required license to become a professional bus driver, and will serve as a valuable reference tool.

Elements of Defensive Driving/Driving Techniques: Student's Guide & Instructors Guide

Virginia Department of Transportation; 1990

Call Number: TL152-DT-Pub 1990

Abstract: This module deals with defensive driving and driving techniques for operators of vehicles used to transport clients in rural areas of the State. The purpose of this module is to help the operators assess and improve their driving skills.

Sensitivity Training for Drivers with Some Passenger Assistance Techniques

Florida Department of Transportation, Center for Transportation Education & Development; 1997

Call Number: TL152.DT-Pub 1997

To provide course participants with an understanding of the train-the-trainer process; provide participants with an introduction to training concepts.

Defensive Driving for All Ages

CYRA ettc.

This resource contains information necessary to train trainers with a practical approach to adult learners.  Establishes a better understanding of what a professional driver is, the value of the position, and how s/he is expected to perform their duties.