MANAGEMENT 

Title

Description

Building Quality Service: Everyone's A Customer

Federal Transit Administration 

Call Number: TE7.MGT

 

This package is designed as a resource for the transit manager. The quality process is a never ending journey as community transit systems strive to fulfill ever more demanding and expanding customer needs and deal with decreasing funding, tougher competition, and changing technology.

 

Roles and Responsibilities of Transit Board Members

Urban Mass Transportation Association; 1991

Call Number: TE7.MGT 1991

 

This Kit is designed to orient people serving on boards of rural transit systems. It may be used either in group sessions or as a self-instructional program.  The Board Members Handbook is designed to aid board members in learning move about their transit systems.

 

Destination Excellence/Celebration Excellence

Lazaro, Ream, Video Options, Inc.; Utah Transit Authority; 1990

Call Number: TE7.MGT 1990

 

The Utah Transit Authority was awarded a grant in 1990 to study excellence in the transit industry.  The purpose of the grant was to identify and showcase pockets of excellence in the transit industry.

 

Our Commitment: Mobility - the untold story

Transportation Disadvantaged Commission; 1993

Call Number: TE7.MGT 1993

 

This video is about an essential part of the transportation disadvantaged commissions program, the local coordinating board.  The purpose of the local coordinating board is to identify local service needs and to provide information, advice, direction, and support to the Community Transportation coordinator on the coordination of transportation disadvantaged services.

 

Volunteers in Motion

Transportation Disadvantaged Commission; 1991

Call Number: TE7.MGT 1991

 

 Volunteers help provide transportation to the transportation disadvantaged.  To help your friends and neighbors get going, volunteer as a board member, driver, escort, greeter, dispatcher, caller, office helper.

 

Our Commitment: Mobility

Transportation Disadvantaged Commission/Florida Coordinated Transportation; 1991

Call Number: TE7.MGT 1991

 

The Florida Transportation Disadvantaged Commission is committed to mobility and is charged under section 427 of Florida statutes with responsibility to accomplish the coordination of transportation services to the transportation disadvantaged and thereby increase mobility.