Easter Seals Project ACTION, 2009

Designed for fixed-route bus operators, this new training course will assist bus operators in their understanding of law and the basics of good customer service to passengers with disabilities.

This combo DVD/CD set is a training course for transit operators focusing on serving customers with disabilities. Designed for use as a one-hour facilitated or self-study course, it includes a training video, trainer materials, participant worksheet, and Americans with Disabilities Act (ADA) materials.

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