This National RTAP technical brief, Applying Good Business Practices: Hiring, Training and Evaluating Employees, focuses on recruiting, hiring and retaining transit employees. It also identifies strategies for motivating and empowering employees, training employees, and conducting performance evaluations. It is a companion to the technical brief, Leading the Rural Transit Organization. The tech brief was released in 2006 and updated in 2023.
Recent Posts
- 26 May 2026Clear Calls, Better Service: Telephone Etiquette for Transit Professionals
- 26 May 2026Taming the Tough Phone Call
- 26 May 2026Leadership Essentials: Mastering Delegation and Accountability
- 07 Apr 2026Webinar: Hidden Signals: Mastering Your Body Language for Better Communication
- 31 Oct 2025Webinar: Comprehensive Guidance on FMCSA USDOT Numbers for Florida Vehicles
- 29 Jul 2025TCRP Synthesis 180: Transit Recovery in the Aftermath of Severe Weather Events: Current State of Practice
- 29 Jul 2025Special Report: Challenges and Strategies in Paratransit Workforce Development
- 12 Sep 2024Records Retention for a FDOT Triennial Review
- 01 Nov 2023Everyone can be a Leader
- 19 Oct 2023Never Surprise Them at the Podium – Building Relationships and Informing Decision Makers in Advance
