Bus drivers and bus station employees are in a critical position to help combat human trafficking. Traffickers recruit victims at bus stops or bus stations and utilize buses in transporting them, either following an initial online recruitment—when they are using a bus to bring their victims to them—or using a bus to take their victims.. read more →

(CD Accompaniment) National Rural Transit Assistance Program (RTAP); 2011 Abstract: This resource focuses on teaching transit staff that interact with customers the importance of customer service, as well as providing them with the tools and training they need to provide excellent customer service regardless of the situation or who the customer may be. This learner’s.. read more →

Florida Department of Transportation (FDOT); US Department of Transportation (USDOT). Center for Urban Transportation Research (CUTR); 2011 The Florida Department of Transportation (FDOT) is pleased to announce the development of the “Curbing Transit Operator Distracted Driving” classroom and computer-based training (CBT) program. The 20-minute FDOT “Curbing Transit Operator Distracted Driving” computer-based training (CBT) offers transit.. read more →

National Rural Transit Assistance Program (RTAP); 2010 How transit drivers respond to emergencies can have a direct impact on the health and safety of passengers and the public. For this reason, it is vital that transit staff members have adequate training to properly respond to incidents, accidents, problem passengers, acts of nature and potential emergencies. read more →

National RTAP 2008 START is an update of the National RTAP module previously known as Special Transit and Rural Safety (STARTS). The Transportation Safety Institute (TSI) of the United States Department of Transportation first created this module in 1988. It has been a cornerstone-training tool since that time, and is now updated to include the.. read more →

National RTAP 2008 The National Rural Transit Assistance Program has developed START as a training tool to help guide operators in three very important areas of knowledge and skill: the equipment they operate, the conditions under which they drive, and the passengers they serve. The Instructor Manual will provide a guide for trainers on how.. read more →