This report synthesizes findings from a two-day gathering of more than two dozen transit industry labor and management representatives who engaged in in-depth discussions on frontline workforce training needs across the U.S. The purpose of the meeting was to identify immediate, short-term, and long-term training needs for the frontline public transportation workforce in the U.S… read more →

This National RTAP technical brief, Applying Good Business Practices: Hiring, Training and Evaluating Employees, focuses on recruiting, hiring and retaining transit employees. It also identifies strategies for motivating and empowering employees, training employees, and conducting performance evaluations. It is a companion to the technical brief, Leading the Rural Transit Organization. The tech brief was released.. read more →

The Florida Department of Transportation’s Statewide Transit Training and Technical Assistance Program managed in partnership with the Center for Urban Transportation Research (CUTR) have teamed up with the Federal Transit Administration’s technical assistance center for workforce development, the Transit Workforce Center (TWC) to host an Apprenticeship Academy, January 30-31, 2024, at CUTR in Tampa, Florida… read more →

2019 FPTA/FDOT/CUTR Professional Development Workshop Presenter: Ken Thompson, Easterseals Project Action Has the USDOT final rule for reasonable modifications/accommodations to policies, practices and procedures to avoid discrimination been cause for concern at your agency? This session will explore the background for this rule and show how most transit agencies have been making reasonable modifications for.. read more →

National Rural Transit Assistance Program (National RTAP) 2009 Schedulers and dispatchers play a vital role in rural transportation: interacting with customers, drivers, and co-workers, and reflecting the company values to the public. The Training Package for Scheduling and Dispatching in Rural Transit Agencies identifies the core competencies needed to be a successful rural transit system.. read more →

Performance Research Associates, Inc. 2007 Written in the same accessible and humorous style that made this book a classic, the fourth edition features fresh anecdotes and never-before-seen illustrations, as well as brand-new chapters on important topics including the generational divide, serving customers around the globe, and communicating effectively with coworkers across functions in other departments. read more →

CDC/NIOSH; 2006 Trench facilities are entirely preventable. This CD raises awareness of the risks and precautions in trenching and excavation operations to assist your training efforts. read more →

Federal Transit Administration; 2002 This Instructor’s Guide contains detailed information about the skills need to safely drive a transit bus. It is presented as a script for the instructor to follow with questions for participant interactions. The guide may also be used as a reference for developing your own bus operator course. read more →