National Center for Transit Research
Center for Urban Transportation Research
Jay A. Goodwill and Holly Carapella
July 2008

Although paratransit services are usually the most efficient way to provide specialized needs or life sustaining service for the most difficult to coordinate.
The purpose of this project was to define types of paratransit services and their characteristics, document major paratransit expense factors and their trends, and identify and document best practices in paratransit cost containment.  View PDF