This report synthesizes findings from a two-day gathering of more than two dozen transit industry labor and management representatives who engaged in in-depth discussions on frontline workforce training needs across the U.S. The purpose of the meeting was to identify immediate, short-term, and long-term training needs for the frontline public transportation workforce in the U.S… read more →
This National RTAP technical brief, Applying Good Business Practices: Hiring, Training and Evaluating Employees, focuses on recruiting, hiring and retaining transit employees. It also identifies strategies for motivating and empowering employees, training employees, and conducting performance evaluations. It is a companion to the technical brief, Leading the Rural Transit Organization. The tech brief was released.. read more →
The Florida Department of Transportation’s Statewide Transit Training and Technical Assistance Program managed in partnership with the Center for Urban Transportation Research (CUTR) have teamed up with the Federal Transit Administration’s technical assistance center for workforce development, the Transit Workforce Center (TWC) to host an Apprenticeship Academy, January 30-31, 2024, at CUTR in Tampa, Florida… read more →
TransitCenter’s new report, “People First,” examines the current challenges facing public sector human resources that limit hiring and retention, and outlines potential solutions to rethink this critical agency function. The report identifies four areas that need to be reimagined in order for agencies to reverse worrying workforce trends: where human resources sits within an agency,.. read more →
The Transit Workforce Shortage Study builds a framework for APTA, its members, and its partner organizations to better understand the workforce shortage’s causes and outlines best practices for recruiting, hiring, and retaining transit operations workers. The study consisted of two phases: Phase 1 updated and expanded previous research on the worker shortage using a combination.. read more →
Recent Posts
- 17 Sep 2026SPOTLIGHT – Scott Crossin, Citrus County Transit
- 17 Sep 2026SPOTLIGHT – Joseph Garvin, Citrus County Transit
- 26 May 2026Clear Calls, Better Service: Telephone Etiquette for Transit Professionals
- 26 May 2026Taming the Tough Phone Call
- 26 May 2026Leadership Essentials: Mastering Delegation and Accountability
- 07 Apr 2026Webinar: Hidden Signals: Mastering Your Body Language for Better Communication
- 31 Oct 2025Webinar: Comprehensive Guidance on FMCSA USDOT Numbers for Florida Vehicles
- 29 Jul 2025TCRP Synthesis 180: Transit Recovery in the Aftermath of Severe Weather Events: Current State of Practice
- 29 Jul 2025Special Report: Challenges and Strategies in Paratransit Workforce Development
- 12 Sep 2024Records Retention for a FDOT Triennial Review

