Paratransit demand is growing nationwide and costs continually increase (now $5.2 billion nationwide); the user experience is often reported as poor. To address efficiency and user experience, this report assesses the state of paratransit, analyzes innovative solutions in three cities and recommends potential technological solutions. This Intelligent Paratransit Technological Upgrade Framework includes improvements in the.. read more →

We study an extension to the general routing problem, which deals with integrating fixed route service with the general pickup and delivery problem to create a hybrid routing problem. The primary application for such a service is a dial-a-ride system used by transit agencies to transport disabled or elderly individuals. The main aim of the.. read more →

Autonomous vehicle (AV) technology can help disabled Americans achieve their desired level of mobility. However, realizing this potential depends on vehicle manufacturers, policymakers, and state and municipal agencies collaborating to accommodate the needs of disabled individuals at different stages of trip making through information system design, vehicle design, and infrastructure design. Integrating accessibility at this.. read more →

The final National Aging and Disability Transportation Center (NADTC) spotlight in our 2021 Trends Report, Serving People with Autism on Transportation, highlights the importance of understanding the characteristics of all users being served. This Trends Report covers common barriers or challenges persons with autism might have, especially for those using transportation. View Report   read more →

Changing travel behavior and customer expectations are some of the main factors driving rapid innovation in the mobility ecosystem. Throughout the US, transit agencies are choosing to meet these demands with new service delivery models, such as microtransit. As transit agencies innovate, they must ensure that all customers are benefitting from new on-demand offerings. https://nationalcenterformobilitymanagement.org/blog/microtransit-on-demand-and-open-to-all/ read more →