This National RTAP technical brief, Applying Good Business Practices: Hiring, Training and Evaluating Employees, focuses on recruiting, hiring and retaining transit employees. It also identifies strategies for motivating and empowering employees, training employees, and conducting performance evaluations. It is a companion to the technical brief, Leading the Rural Transit Organization. The tech brief was released.. read more →

The Transit Workforce Shortage Study builds a framework for APTA, its members, and its partner organizations to better understand the workforce shortage’s causes and outlines best practices for recruiting, hiring, and retaining transit operations workers. The study consisted of two phases: Phase 1 updated and expanded previous research on the worker shortage using a combination.. read more →