National Rural Transit Assistance Program (RTAP); 2010 How transit drivers respond to emergencies can have a direct impact on the health and safety of passengers and the public. For this reason, it is vital that transit staff members have adequate training to properly respond to incidents, accidents, problem passengers, acts of nature and potential emergencies. read more →

FL RTAP; 2000 Video Segment includes: RTAP Problem Passengers (25 minutes) TV Documentary (5 minutes) Understanding Special Passengers (21 minutes) Alzheimer’s (20 minutes)   read more →