The Transit Workforce Shortage Study builds a framework for APTA, its members, and its partner organizations to better understand the workforce shortage’s causes and outlines best practices for recruiting, hiring, and retaining transit operations workers. The study consisted of two phases: Phase 1 updated and expanded previous research on the worker shortage using a combination.. read more →
TRB’s Transit Cooperative Research Program (TCRP) Synthesis 143: Managing the Transit Scheduling Workforce examines how transit agencies are recruiting, training, developing, and retaining schedulers. In the case where transit agencies use third parties to create schedules, the report also shows how transit systems manage those third parties. The report is designed to assist transit agencies.. read more →