National Rural Transit Assistance Program (National RTAP)
2009
Schedulers and dispatchers play a vital role in rural transportation: interacting with customers, drivers, and co-workers, and reflecting the company values to the public. The Training Package for Scheduling and Dispatching in Rural Transit Agencies identifies the core competencies needed to be a successful rural transit system scheduler or dispatcher, and provides practical knowledge and skills to enhance job performance. DVD/CD included.
Recent Posts
- 26 May 2026Clear Calls, Better Service: Telephone Etiquette for Transit Professionals
- 26 May 2026Taming the Tough Phone Call
- 26 May 2026Leadership Essentials: Mastering Delegation and Accountability
- 07 Apr 2026Webinar: Hidden Signals: Mastering Your Body Language for Better Communication
- 31 Oct 2025Webinar: Comprehensive Guidance on FMCSA USDOT Numbers for Florida Vehicles
- 29 Jul 2025TCRP Synthesis 180: Transit Recovery in the Aftermath of Severe Weather Events: Current State of Practice
- 29 Jul 2025Special Report: Challenges and Strategies in Paratransit Workforce Development
- 12 Sep 2024Records Retention for a FDOT Triennial Review
- 01 Nov 2023Everyone can be a Leader
- 19 Oct 2023Never Surprise Them at the Podium – Building Relationships and Informing Decision Makers in Advance
