Bus drivers and bus station employees are in a critical position to help combat human trafficking. Traffickers recruit victims at bus stops or bus stations and utilize buses in transporting them, either following an initial online recruitment—when they are using a bus to bring their victims to them—or using a bus to take their victims.. read more →

This publication provides information, tips and resources for bus operators assisting passengers with Alzheimer’s and Dementia. Operators who are aware of the challenges that individuals with dementia and their caregivers face, are better able to recognize dementia symptoms and ensure a safe trip for all riders. View Report   read more →

This report is designed to help transit agencies that have decided to pursue partnerships with one or more TNCs. The report provides information on where, when, and how partnerships between transit agencies and TNCs should be considered and pursued. View Report read more →

The report responds to major concerns of public transportation agencies about the rising demand and costs to provide kidney dialysis trips and about experiences showing these trips require service more specialized than public transportation is designed to provide. View Report Webinar Recording now available read more →

Authors: Leslie Saxon, MD, Rebecca Ebert, and Mona Sobhani, PhD Author affiliations: USC Center for Body Computing, Keck School of Medicine, University of Southern California, Los Angeles, CA, USA Correspondence to: Leslie Saxon saxon@usc.edu Background Transportation barriers in older adults with chronic disease can lead to adverse outcomes like inability to access care and social isolation… read more →

2019 FPTA/FDOT/CUTR Professional Development Workshop Presenter: Ken Thompson, Easterseals Project Action Using lifts, ramps, and securement features on public transportation vehicles takes knowledge and practice on the part of operators, customers, and transit managers. The Americans with Disabilities Act (ADA) requires that transit staff be trained to proficiency on the operations of these vehicle features… read more →

TRB’s Transit Cooperative Research Program (TCRP) Synthesis 143: Managing the Transit Scheduling Workforce examines how transit agencies are recruiting, training, developing, and retaining schedulers. In the case where transit agencies use third parties to create schedules, the report also shows how transit systems manage those third parties. The report is designed to assist transit agencies.. read more →

The report describes the experiences of agencies as they make reasonable modifications to their practices and policies in order to both respond to the regulation and ensure service to people with disabilities. The report also includes case examples of six transit systems, which present an in-depth analysis of the issues, opportunities, challenges, lessons learned, and.. read more →

This report provides an overview of the current state of the practice of transit systems that are directly providing general public demand–response or microtransit with their own vehicles and personnel or using a traditional contractor. View Report read more →

Authors: Jodi Godfrey, Gennaro Saliceto, and Roberta Yegidis, Center for Urban Transportation Research Destructive natural disasters such as hurricanes or other extreme weather events challenge many industries, especially the public transit industry. The 2017 hurricane season proved to be tumultuous, with three major hurricanes devastating the United States in less than 2 months. The challenges faced.. read more →