The Americans with Disabilities Act (ADA) requires public transit agencies to provide an equivalent transportation service for people with disabilities, known as ADA paratransit service. As the U.S. population continues to grow and age, the demand for paratransit service keeps rising, posing many challenges for transit agencies due to its high operational cost. In response,.. read more →

Paratransit services represent a primary reliable transportation service for older adults and/or persons with disabilities in the U.S., but transformative services like micro-transit, in the form of ride-hailing and other shared services, may offer new mobility options. However, scant research exists on paratransit system riders’ barriers and opportunities to adopt on-demand micro-transit service as an.. read more →

Paratransit demand is growing nationwide and costs continually increase (now $5.2 billion nationwide); the user experience is often reported as poor. To address efficiency and user experience, this report assesses the state of paratransit, analyzes innovative solutions in three cities and recommends potential technological solutions. This Intelligent Paratransit Technological Upgrade Framework includes improvements in the.. read more →

We study an extension to the general routing problem, which deals with integrating fixed route service with the general pickup and delivery problem to create a hybrid routing problem. The primary application for such a service is a dial-a-ride system used by transit agencies to transport disabled or elderly individuals. The main aim of the.. read more →

Autonomous vehicle (AV) technology can help disabled Americans achieve their desired level of mobility. However, realizing this potential depends on vehicle manufacturers, policymakers, and state and municipal agencies collaborating to accommodate the needs of disabled individuals at different stages of trip making through information system design, vehicle design, and infrastructure design. Integrating accessibility at this.. read more →

The final National Aging and Disability Transportation Center (NADTC) spotlight in our 2021 Trends Report, Serving People with Autism on Transportation, highlights the importance of understanding the characteristics of all users being served. This Trends Report covers common barriers or challenges persons with autism might have, especially for those using transportation. View Report   read more →

As part of FTA’s effort to promote continuous safety improvement in the public transit industry, these Guidelines for Performing Transit Bus Accident Investigations were developed to provide bus transit agencies leading transit industry practices for performing investigations. The supporting Transit Bus Accident Investigations—Background Research provides a comprehensive examination of each SMS element to broaden the.. read more →

As part of FTA’s effort to promote continuous safety improvement in the public transit industry, these Guidelines for Performing Rail Transit Agency Accident Investigations were developed to provide rail transit agencies leading transit industry practices for performing investigations. The supporting Rail Transit Accident Investigations—Background Research provides a comprehensive examination of each SMS element to broaden.. read more →

Bus drivers and bus station employees are in a critical position to help combat human trafficking. Traffickers recruit victims at bus stops or bus stations and utilize buses in transporting them, either following an initial online recruitment—when they are using a bus to bring their victims to them—or using a bus to take their victims.. read more →

This publication provides information, tips and resources for bus operators assisting passengers with Alzheimer’s and Dementia. Operators who are aware of the challenges that individuals with dementia and their caregivers face, are better able to recognize dementia symptoms and ensure a safe trip for all riders. View Report   read more →