Along with all public transit services, paratransit services for people with disabilities experienced substantially reduced demand and an increased need to provide equitable services while protecting their clients and staff’s safety during the COVID-19 pandemic. Paratransit services provide a lifeline for their clients’ essential mobility needs, including access to medical appointments and grocery stores. In.. read more →
Paratransit demand is growing nationwide and costs continually increase (now $5.2 billion nationwide); the user experience is often reported as poor. To address efficiency and user experience, this report assesses the state of paratransit, analyzes innovative solutions in three cities and recommends potential technological solutions. This Intelligent Paratransit Technological Upgrade Framework includes improvements in the.. read more →
Microtransit innovation is increasing as transit services look for new solutions to assist in increasing ridership and continuing to serve communities in the face of continued single occupancy and personal vehicle use, ongoing competition with private rideshare companies, and the challenges and uncertainties surrounding COVID-19. This whitepaper provides an overview of this expanding realm of.. read more →
Changing travel behavior and customer expectations are some of the main factors driving rapid innovation in the mobility ecosystem. Throughout the US, transit agencies are choosing to meet these demands with new service delivery models, such as microtransit. As transit agencies innovate, they must ensure that all customers are benefitting from new on-demand offerings. https://nationalcenterformobilitymanagement.org/blog/microtransit-on-demand-and-open-to-all/ read more →
Authors: Steven Polzin, Ph.D., Program Director, Mobility Policy Research; and Jodi Godfrey, Senior Research Associate, Center for Urban Transportation Research Florida has seen dramatic ridership declines in the past four years. These declines are over two times more severe than those for the nation and have continued thru 2018. The declines are pervasive with the.. read more →
Coffel, Kathryn, Kathryn Coffel Consulting, LLC 2013 Market research panels offer the potential of fast, inexpensive market research, but if not designed correctly, their benefits can come at the expense of quality results. This synthesis defines the various types of market research panels, identifies critical issues that a researcher needs to consider when engaging in.. read more →
This report includes guidance, strategies, tools, and resources to help paratransit service providers plan, prepare for, respond to, and recover from a range of emergencies. View Report read more →
Florida Developmental Disabilities Council, Inc. Transportation Feasibility Study The purpose of this study is analyze needed systemic reform that may stimulate provider competition, customer service, better accessibility, and safety while allowing improved consumer directed choice in regards to public transportation systems and services. View PDF read more →
Federal Transit Administration (FTA); Transportation Research Board TRB’s Transit Cooperative Research Program (TCRP) Report 140: A Guide for Planning and Operating Flexible Public Transportation Services explores the types of flexible transportation service strategies that are potentially appropriate for small, medium, and large urban and rural transit agencies. The guide examines financial and political realities, operational.. read more →
National Association of Development Organizations (NADO) Center for Transportation Advancement and Regional Development 2009 Many public policy issues extend beyond municipal boundaries, necessitating regional approaches to community and economic development in both metropolitan and nonmetropolitan areas. Transportation, water treatment, information technology, and environmental issues are prime examples. Planning and decision-making at the regional level, however.. read more →