The Americans with Disabilities Act (ADA) requires public transit agencies to provide an equivalent transportation service for people with disabilities, known as ADA paratransit service. As the U.S. population continues to grow and age, the demand for paratransit service keeps rising, posing many challenges for transit agencies due to its high operational cost. In response,.. read more →
Along with all public transit services, paratransit services for people with disabilities experienced substantially reduced demand and an increased need to provide equitable services while protecting their clients and staff’s safety during the COVID-19 pandemic. Paratransit services provide a lifeline for their clients’ essential mobility needs, including access to medical appointments and grocery stores. In.. read more →
Paratransit services represent a primary reliable transportation service for older adults and/or persons with disabilities in the U.S., but transformative services like micro-transit, in the form of ride-hailing and other shared services, may offer new mobility options. However, scant research exists on paratransit system riders’ barriers and opportunities to adopt on-demand micro-transit service as an.. read more →
Paratransit demand is growing nationwide and costs continually increase (now $5.2 billion nationwide); the user experience is often reported as poor. To address efficiency and user experience, this report assesses the state of paratransit, analyzes innovative solutions in three cities and recommends potential technological solutions. This Intelligent Paratransit Technological Upgrade Framework includes improvements in the.. read more →
We study an extension to the general routing problem, which deals with integrating fixed route service with the general pickup and delivery problem to create a hybrid routing problem. The primary application for such a service is a dial-a-ride system used by transit agencies to transport disabled or elderly individuals. The main aim of the.. read more →
Autonomous vehicle (AV) technology can help disabled Americans achieve their desired level of mobility. However, realizing this potential depends on vehicle manufacturers, policymakers, and state and municipal agencies collaborating to accommodate the needs of disabled individuals at different stages of trip making through information system design, vehicle design, and infrastructure design. Integrating accessibility at this.. read more →
Public transit providers across North America face a shortage of operators and mechanics, a crisis that has strained budgets and forced agencies to reduce service. This shortage is occurring during a period of economic instability and reshuffling exacerbated by the COVID-19 pandemic. Agencies’ ability to respond to the worker shortage has been hampered by inadequate.. read more →
The final National Aging and Disability Transportation Center (NADTC) spotlight in our 2021 Trends Report, Serving People with Autism on Transportation, highlights the importance of understanding the characteristics of all users being served. This Trends Report covers common barriers or challenges persons with autism might have, especially for those using transportation. View Report read more →
Microtransit innovation is increasing as transit services look for new solutions to assist in increasing ridership and continuing to serve communities in the face of continued single occupancy and personal vehicle use, ongoing competition with private rideshare companies, and the challenges and uncertainties surrounding COVID-19. This whitepaper provides an overview of this expanding realm of.. read more →
Changing travel behavior and customer expectations are some of the main factors driving rapid innovation in the mobility ecosystem. Throughout the US, transit agencies are choosing to meet these demands with new service delivery models, such as microtransit. As transit agencies innovate, they must ensure that all customers are benefitting from new on-demand offerings. https://nationalcenterformobilitymanagement.org/blog/microtransit-on-demand-and-open-to-all/ read more →